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Testimonials & Reviews


Axis Spine and Pain

Board Certified Pain Medicine & Board Certified Anesthesiology located in Macon, GA & Warner Robins, GA

4.68/5 Star Rating
77 total reviews

Axis Spine and Pain always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 77 reviews with an average rating of 4.68 out of 5 stars. Please read what others are saying about Axis Spine and Pain below, and as always, we would love to collect your feedback.

Rayne W.
5/5 Star Rating
Submitted 03/18/24
I am so thankful my orthopedic surgeon referred me here! I love Dr Patel! Not only does he do an amazing job with the epidural injections and giving you more sedation if needed, but his bedside manner is impeccable, and that's something that is important to me. I also have to say that any time I call and speak to Olivia, she is so helpful, has excellent customer service skills and performs her job so well! Give that lady a raise
Robin D.
1/5 Star Rating
Submitted 03/15/24
You have to depend on the patient assistant who apparently has trouble with math so I have to do without medication for two or three days and I can't talk with anyone in the office because it always goes to voicemail and nobody calls back. I would give it less than 1 star if I could since this is the second time with the same problem after a meeting assuring me it wouldn't happen again. Lies, lies, lies and more lies!!!!
1/5 Star Rating
Submitted 01/31/24
Worst pain management (Dr. Patel) I have ever been to! Just moved here, but brought hard copy records with me in hopes of not having to do without treatment. Of course that did not happen. Dr. Patel reviewed my binder of years of treatment including being on the same medications and dosages for the past 4 years. He made it a point to tell me that none of his other patients are onas strong a medication as I am on which is inappropriate as every patient needs to be evaluated and treated individually based on medical conditions and medical history not based on what you can give other patients. There is a reason that I am on what I'm on, but he refused saying he needed records from the doctor offices. Okay. Then to take a shortcut someone prescribes me asteroid that cases an intestinal perforation requiring emergency open abdominal surgery and hospitalization plus to additional stays for complications. So three months later still no treatment supposedly no records since he can't accept what I hand carried, but with imaging proof he still won't treat me. I have never had any drug problems, problems with drug screening just FYI. Dr. Patel simply has no interest in treating me, he doesn't care about my condition, pain, or quality of life. He is simply being cruel in denying me the medications that have successfully treated me for years without winning or substitution. Then he said he would refer me to Emory Pain Management but turns out he did Neurology instead which is not even close to the issue thus not helpful at all. He is a liar that does not care about his patients!
Barbara Y.
5/5 Star Rating
Submitted 12/13/23
This was my consult. Dr. Prine and staff were friendly. I'm hoping injection will help lower back pain!. Barbara Y
Dwight D.
2/5 Star Rating
Submitted 11/27/23
While I have the greatest respect for Dr Vijay and how he has treated my pain problems over the years, the billing department is horrible to work with. Phone calls are not returned. Questions are not answered. I have to use a Medicare Set Aside account to pay for certain expenses and apparently no one knows how these things work over there. On a visit three months ago I’m told everything was finally cleared up and in fact I have. $200 credit. Before I come back for my next visit I get a bill for $4500 from January. A month later the bill is now over $9000 going back to November of LAST year. I told the doctor on my last visit I was canceling all future visits/treatments unless it became an emergency. This isn’t rocket science and shouldn’t be this hard.
Janice B.
2/5 Star Rating
Submitted 10/28/23
I have had 2 appts at this practice. The first appt I told Dr Prine that I was quitting smoking marijuana which I had been using for pain and that I wanted to get on pain medication. Nothing from 1st appt. @nd appt. He drug tested me again even after 1st test was clean. When I asked why, he said it was because I had smoked Marijuana. I had told him I hadn't had any in over a month since I began seeing him. He gave me Lyrica generic and another muscle relaxer that i haven't received yet. Needless to say, I still have pain after 2 appts. I will give him a 3rd chance to help me, or strike 3 he is out.
Janice H.
5/5 Star Rating
Submitted 07/23/23
Very friendly staff. Dr. Covert took the time to listen to me and explain what is going to be done. Very grateful!!
Marilyn Marilyn G.
3/5 Star Rating
Submitted 06/19/23
Dr. Viradia has been my doctor for more than 15 years. He is a very kind man who truly cares about his patients. Over the years I have seen all the other doctors, and they are all just as caring a Dr. Viradia. I am truly blessed to be a patient at AS&P.
Yvonne M.
5/5 Star Rating
Submitted 08/16/22
I have been a patient of Dr. Viradia for several years receiving Accupture treatments for back and hip pain with muscle spasms. I tried physical, water therapy and pain meds with very little relief and side effects. I even tried chiropractic manipulation which aggravated another condition. I have recommended Axis Pain Center to not only my family and friends but to a doctor that has a nagging pain. The clinic is clean and the staff is friendly. Dr. Viradia never fails to answer any concerns that I have regarding my treatments .
April P.
5/5 Star Rating
Submitted 06/03/22
Tamera S.
5/5 Star Rating
Submitted 04/15/22
Doctor Covert is an excellent physician, is hardworking, empathetic and I would recommend him to anyone.
Sandra E.
5/5 Star Rating
Submitted 09/07/21
Dr. Viradia has changed my quality of life. Before being referred by both my ortho and neuro surgeons I lived in severe pain unable to take deep breaths because the spasms were awful. He has me back to living my life. He took the time to figure out my back and what works for my back and neck. Dr. V and all his staff have always been very caring and kind to me. If he ever leaves this area I will travel to him that's how much he has helped me.
Alikia G.
5/5 Star Rating
Submitted 08/22/21
Dr. Vijay is what a great doctor looks like. He is a great doctor that hard to find, difficult to part with and impossible to forget. What he has done for me is beyond a blessing and I cry thinking about his selfless and caring. Thank you Dr. Vijay for everything you do.
Paula M.
1/5 Star Rating
Submitted 07/27/21
Seeing several different doctors at this practice over the years. Dr. prep is by far the easiest to speak with and has the best bedside manner. However I was seen by Casey Clark, NP who failed to have the doctor in the office at that time to send approval for pain med to correct place. I was out of pain med when I learned of this error. Needless the staff has been uncaring and bothered by my calls to correct this and treat my pain. They were not at all concerned with the patient. Well excuse me. I would NEVER recommend this practice to anyone.
Richard V.
5/5 Star Rating
Submitted 02/17/21
Had severe back pain for over a year. Went to a Neurosurgeon and they referred me to Axis. Dr. VJ and his staff diagnosed me and explained the procedure to me. I am now pain free without medications. Dr. VJ and his staff were very professional and I highly recommend them to everyone. Thank You!
Jeanne R.
5/5 Star Rating
Submitted 02/12/21
I have nothing but good things to say about Access Pain Center as a whole and Dr. Vijay and  Dr. Viradia in particular. The office staff is always very pleasant. Their friendliness and camaraderie sets the tone for the whole visit. Next, the facility itself is beautifully maintained and very, very clean. The different nurses who come in to the exam room to go over what may have transpired since your last visit are also exceptionally pleasant and thorough. You know they really care how you are doing. Then both Dr. Vijay and  Dr. Viradia set you at ease immediately. They explain your procedure at your office appointment and then, when you are having the real procedure, they tell you what they're doing as they're doing it so you are more comfortable knowing what's going on. They strive to make your procedures stress free! Their concern for their patients is obvious in all their actions. Then they both execute the procedures with such precision that the procedures are painless. Futhermore, they "hit their mark" and you feel better almost immediately. Lastly, both gentlemen are exceedingly personable and a pleasure to be around. There is nothing cold and clinical about this facility which is why I, and other patients I know, look forward to our appointments! In closing, I must add that I would recommend Access Pain Center to anyone!
Greg J.
5/5 Star Rating
Submitted 12/07/20
When a procedure really messed me up during a surgery, after nearly 2 months of EXCRUCIATING pain and narcotics around the clock my surgeon referred me here. Dr Viradia not only rushed me in once, but twice !! The first procedure alleviated my pain by 50%, and with the second my pain is 80% less and havent taken a pill in 3 weeks ! Not only is he great, EVERY person we have encountered there are some of the most pleasant you will ever encounter in a medical setting ! Nothing but praise from me !!
Yvonne M.
5/5 Star Rating
Submitted 06/05/20
I am treated with acupuncture, by Dr. Viradia. The acupuncture treatments I feel last longer than the injections I have had in the pass. I am able to manage my pain with the acupuncture treatments without damaging my stomach using strong pain medication and I have had reactions to some medications. The office and staff add to a soothing atmosphere.
Paige P.
5/5 Star Rating
Submitted 12/14/19
Dr. Viradia is absolutely wonderful. He is always very concerned with my pain and finding ways to improve it. His nurses are also very caring and friendly. My pain has improved tremendously since receiving botox injections.
Kevin B.
5/5 Star Rating
Submitted 11/24/19
I can not stress how helpful Dr. Vijay has been to me. I was on a daily routine of pain pills and never ending back issues. He has been able to get me under control to where I may take a Tylenol once or twice a month for my back. He and his entire team is a true asset to the middle Ga area. The waiting room, exam rooms and the procedure room is maintained to a high standard of cleanliness. The staff is always very knowledgeable and courteous. Sometimes the wait can be a little long but once you experience the thoroughness of your treatment you should understand why. Thank you all for the assistance and freedoms you have given back to me.